Your Auto Transport Questions Answered
Want to find out more about what our car shipping company does? Or perhaps you have some questions about things related to the shipping of your vehicle? Below are some of the most common questions that customers have asked us. We are always willing to provide you with more detailed information specific to your car shipping needs.
If you don't find what you need, the following are 5 quick and EASY ways to reach us:
- Send us a message using our contact us page.
- Reach us via our Live Chat.
- Tweet with us on Twitter.
- Leave a wall post or send us a private message on our Facebook page.
- Call us! 1.800.665.5022
Questions & Answers About The Auto Transport Process
Q: How long does it take my car to get picked up?
A: It takes approximately 5 days from time your car is ready to be picked up. However, this is just the average; certain routes can get picked up even quicker!
The amount of time it takes for pickup varies based on a number of factors, including: the auto transport route (pickup and delivery locations), availability of car carriers in the area, amount of demand for a pariticular car shipping route, traffic, weather and road conditions.
Q: Do you offer enclosed car shipping?
A: Yes; however, there is a premium for enclosed shipments. We also ship heavy equipment, boats and RV's, classic cars, motorcycles, custom cars, and even inoperable cars.
Q: What kind of car shipping trailer will my car be loaded onto?
A: There are many types and styles of trailers -- the most common ones used are six or nine car transporters.
Questions & Answers About Payment for Car Shipping
Q: How do I pay for car shipping?
A: We have a comprehensive way of different payment options, including all major credit cards.
Q: Can we just pay everything to the driver once the car is delivered?
Questions & Answers About Where Your Car Goes
Q: Do you have any auto transport terminals or a place where I can drop my car off?
A: No. We are strictly a door-to-door auto transport service, which means that you don't have to worry about going anywhere. We'll come to you!
Q: Do you provide auto transport into Canada/Mexico?
A: No. We do not ship cars INTO Canada/Mexico, however we will ship it to the border within the United States.
Q: Where are you located?
A: Our main office is located in Central Florida, but our car shipping trucks are nationwide.
Q: Do you ship from anywhere, to anywhere within the United States?
A: Yes we do.
Didn't see your question listed here? Feel free to drop us a line and we'll help you find the answer you need. Give us a call at 1.800.665.5022. Also, see what other customers are saying about us by reading our auto transport testimonials.