Timetables and Scheduling Your Auto Transport Services
At National Transport, on-time pickup and delivery of your vehicle is one of our top priorities. Nothing is worse than having to wait around for your car, minivan or SUV when it should have already been there. And we hear all too often from customers who have used other auto transport companies and have encountered instances where their car arrived late without any advance notice of a delay from the car carrier.
When you choose us as your auto transport company, we will do everything we can in order to make sure that your vehicle safely arrives where and when you need it. That said, the following are some common questions you may have about our timetables and scheduling.
4 Common Questions Regarding Auto Transport Timetables and Scheduling
Q: How long will it take to pick my car up once I place my auto transport order?
A: The average time it takes to pick your vehicle up from the moment you place your order online is approximately 5 days. This is just the average; Certain routes can get picked up the quicker! The amount of time it takes for pickup varies based on many things including the route (pickup and delivery locations), availability of drivers in the area, amount of demand for the route, traffic, weather and road conditions.
Q: How can I track my shipment so that I know when it will be delivered?
A: We make it easier than ever to track your order online. We will inform you of all scheduling, auto transport pickup, estimated delivery times, etc. Also, in individual cases, we can provide the customer with the driver's cell phone.
Q: What if I need to have my vehicle arrive on a specific date?
A: We will ALWAYS work with you to make sure that your shipping needs are met. However, there are some situations that may be beyond our control (i.e. weather, traffic, etc.). Should one of those situautions arise, we will be sure to let you know what is going on with your vehicle immediately. No waiting and wondering!
Q: What are some typical issues that would cause a delay in the delivery of my car?
Delays are sometimes unavoidable and The main reasons for a delay are either weather, traffic or trouble with the car carrier truck. While there is no way for us to be prepared for each and every circumstance, we are prepared to keep you up to date and promptly informed of any changes to your auto shipping order, regardless of what would cause us a delay.
Ultimately our goal is to get your car to you on time, safe and secure.
Didn't see your question about time tables and schedules answered here? Drop up a line via our Live Chat and we'll see if we can help you find the answer you need. You can also call us at 1.800.665.5022 or visit us at our Facebook Page.