Tracking as Simple as 1, 2 or 3

Where will my car be picked up?

National Transport offers door-to-door service, which means the transport carrier will come to your house and put your vehicle on the truck in front of you. However, often times even major cities have tiny roads, and trucks can't drive on those small roads. Auto transport trucks can be as long as 75 ft long. If the truck can't get to your house, generally the driver will contact you and let you know that you need to meet them in a nearby parking lot or some other place that the truck can fit in.

Many cities also prohibit giant trucks from going down minor roads (such as suburban roads). This is generally the reason why you may need to meet the carrier in a parking lot or someplace else that the truck can fit in.

Can I put things in my vehicle?

This practice is discouraged. Putting a few items in your trunk is OK, but generally not much more than that is allowed. Auto transport companies must abide by Federal laws and aren't licensed to transport household goods. The general rule of thumb to follow is that less than 100 pounds of "stuff" in the trunk are OK, but no items or boxes should be loaded in the passenger compartment. Additional items may shift during transit, damaging your vehicle's interior. Additional contents may also block the driver's view when loading or unloading your vehicle. It is also important to note that any personal items left in your vehicle are solely your responsibility. Damage or loss of any kind for any reason is solely on you. Personal items are not covered by the auto shippers' insurance policy.

Is my car going to be staying on only one trailer truck?

Generally, yes. Normally your vehicle will remain on the truck that picks it up until it is delivered. If there is a mechanical problem with the truck it is possible that your vehicle will be placed on another truck.

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