What to Ask Your Rep When Shipping Your Car
There are plenty of options available when shipping your vehicle, and it is important to remember that the lowest price does not always equal the best service. At National Transport, we offer tremendous customer service along with affordable prices, which assures that your vehicle is moved in a timely manner and you are protected. If you find another auto transport company that promises to move your vehicle at a low price, remember to keep the following questions in mind:
- Are you being charged brokers' fees, cancellation fees or fuel surcharges?
- Ask what their course of action is if your vehicle does not get picked up?
- Are they strictly just a broker?
At National Transport, there are no broker fees, no cancellation fees, no fuel surcharges and we are also a hauler, which at times means your car may be shipped by one of our own trucks.
Many times, depending on your situation, you may be eligible for a discount. National Transport offers multiple discount options from New Customers to Military Discounts. We even price match! Here is a list of all the discounts we offer and some details on each one. Always ask if your transport company offers any type of discount you may take advantage of.
Look into their cancellation policy. In the unfortunate circumstance you need to cancel, you want to make sure your will be reimbursed. We offer a 100% money back guarantee. Your car shipping should be risk free and we work hard to make it that way.
Because there are different transportation truck types, it is best to discuss these options at the beginning of your booking. We offer an open or closed trailer and even a flatbed towing option. Each option has its benefits and you should consider which one will work best for your needs. Our agents are experienced with helping make those decisions and can recommend the best options.
Keep track of your car! National transport offers real time online tracking for our customer orders. We are able to interact with all of our drivers instantly.
We also offer a simple video and article all about how to ship your car. You may find it helpful to watch the video to learn a little more about the process and see if it spartks any additional questions. We have outlines the process in a simple four step demo. Learn more about how to ship your car.
If you have questions about shipping a car give us a call at 1-800-665-5022 or get an Instant Quote